Our Many Services

Home help, the way you need it

At A Helping Hand by UrHelpur, we offer a wide range of practical services to help you enjoy life at home and in your community.

Housework & Cleaning

A clean, comfortable home makes all the difference. We can help with dusting, vacuuming, washing up, general tidying and other everyday household chores.

Laundry & Ironing

We’ll help keep on top of the washing, drying, folding and ironing, leaving you with one less thing to worry about.

Meal Preparation

Whether you need help preparing a light meal, making a snack or organising your meals for the day, we’ll lend a hand.

Shopping & Errands

From weekly groceries and post office visits to collecting essential items and helping organise everyday errands, we’ll help you get things done.

Gardening

Enjoy your garden without worrying about all the hard work. From weeding and lawn care to seasonal tidy-ups and general garden maintenance, our Lady Garden Services team can help keep your outdoor space looking its best.

Companionship

Sometimes, the most valuable help is simply having someone there. Enjoy a friendly chat, a cup of tea, a shared activity or a regular visit from someone who takes the time to listen.

Decluttering & Home Organisation

Belongings can accumulate over many years, and what starts as a little clutter can eventually feel overwhelming.

We offer respectful, relaxed and practical help at your pace, without judgement or pressure. Together, we can sort belongings, organise storage and create a home that feels calmer, safer and easier to manage — while ensuring you remain in control.

Handy Woman & Small Jobs

Those little jobs around the home can sometimes become big headaches. If you need a hand with suitable everyday household tasks, just ask us. We’ll let you know what we can help with.

Pet Care

We can provide practical help with your pets, including companionship, pet sitting and dog walking where agreed.

Chaperone & Accompanied Travel

Not just a lift — we stay with you!

Getting out and about should be something to look forward to, not something to worry about.

Our accompanied travel service provides practical support from your front door, throughout your journey and activity, and safely back home again as agreed.

We can accompany you to:

• Medical and hospital appointments

• Hairdressers and other personal appointments

• Shopping trips and errands

• Visits to friends and family

• Lunches, social events and community activities

• Days out and places you’ve always wanted to visit

We understand that sometimes the journey is only half the challenge. You may need a reassuring companion to help you get ready, navigate unfamiliar places, manage shopping or feel confident while attending an appointment.

That’s where we come in.

It’s more than transport. It’s support, reassurance and companionship every step of the way.

Grave Tending Services

Caring for the resting places of those we love

When poor health, limited mobility, distance or a busy life makes visiting a loved one’s grave difficult, we can help.

Our grave tending service provides thoughtful, respectful care, giving you peace of mind that a special resting place is being looked after.

A typical visit can include:

• Removing old, decayed floral arrangements, debris and weeds

• Trimming grass and tidying the edges

• Light cleaning of the headstone or memorial

• Washing vases and ornaments

• Leaving a fresh floral posy at each visit

• Providing before-and-after photographs

• Adding a personal message with the flowers, if requested

We can also arrange visits for birthdays, anniversaries, Mother’s Day, Father’s Day and other special dates.

Whether you live locally or further away, we’ll treat your loved one’s resting place with care and respect.

Because remembering someone should never depend on how easily you can get there.

IT, Digital & Administrative Support

A little help with the modern world

Technology and paperwork can sometimes feel overwhelming, especially when things change or you aren’t sure what to do next.

We offer patient, practical support to help you feel more confident and in control.

Digital Device & Smart TV Support

We can help you with:

• Mobile phones, tablets, laptops and desktop computers

• Setting up devices, connecting to Wi-Fi and adjusting text size

• Email accounts, passwords and basic troubleshooting

• Smart TVs and streaming services such as BBC iPlayer, ITVX and Netflix

• Using WhatsApp, Zoom and video calling to keep in touch with family

• Finding your way around apps and online services

• Basic help with the NHS App and other everyday digital tools

We’ll explain things clearly, at your pace, without making you feel silly for asking.

Administrative Help & Paperwork

Need a hand getting on top of the paperwork? We can assist with:

• Sorting post and organising household files

• Drafting letters and emails

• Organising household bills and correspondence

• Completing forms using information you provide

• Practical help with applications for Attendance Allowance and Blue Badges

• Helping you understand what information an application requires

• Updating contact details and organising account changes

We can help you navigate the process, organise your information and work through the paperwork together. Decisions about applications remain with the relevant authority.

No question is too small, and there’s no need to feel embarrassed about asking for help.

Advocacy & Practical Assistance

Someone on your side

Sometimes, you just need another person to help you make sense of things.

We can offer practical support with preparing for appointments, organising questions, making agreed telephone calls, sorting correspondence and helping you communicate your needs.

Our aim is to help you feel heard, informed and confident when dealing with everyday challenges.

Home Minder – Peace of Mind While You’re Away

Enjoy your time away, knowing someone is keeping an eye on home.

Whether you’re off on holiday, visiting family or spending an extended period away, it’s reassuring to know that someone reliable is looking after your property.

An unoccupied home can sometimes attract unwanted attention. Our Home Minder service provides regular visits and practical attention to help keep your home secure, tidy and well cared for while you’re away.

How can we help?

Our Home Minder service can include:

• A lived-in appearance: Drawing curtains and adjusting them as agreed.

• Bins and recycling: Putting bins out and bringing them back in on collection day.

• Security checks: Checking doors, windows and gates, and setting alarms as instructed.

• Post and deliveries: Collecting post and dealing with agreed deliveries.

• Property checks: Visiting regularly to look for obvious signs of problems or anything that needs your attention.

• Garden and driveway: Keeping an eye on the outside of your property and helping maintain a tidy appearance.

Visits to suit you

Every home and every homeowner is different. We offer daily and twice-daily visits, with arrangements agreed to suit your property and your plans.

Before you leave, we’ll discuss the tasks to be carried out, the frequency of visits, access arrangements and what to do if a problem arises.

Our aim is to provide a reliable, personal service that helps you relax and enjoy your time away.

Go away with greater peace of mind, knowing your home hasn’t been forgotten.

Wow! Is There Anything You Don’t Do?

That’s a question we hear quite often!

Our answer is simple:

If it’s legal, we’ll do our best to help — and if we can’t do it ourselves, we’ll find someone who can!

We believe in going the extra mile. If you have a job that needs doing or a problem you aren’t sure how to solve, give us a call. We may be able to help directly or point you towards someone suitable.

You don’t need to know which service to ask for. Just tell us what you need, and we’ll have a chat about the options.